Confidential Policy

Short version:

We respect your ideas and treat your project information with care.

What We Promise

  1. Your Rights Stay Yours: Sharing your designs and files does not transfer ownership to us.

  2. Project Use Only: We use your materials only to assess your request and deliver the agreed services.

  3. Limited Access: Only personnel and service providers who need your information for the project may access it, under confidentiality obligations.

  4. Careful Handling: We use reasonable safeguards to protect your files and physical materials.

  5. Responsible Deletion: We delete files within the periods stated in our full policy, subject to agreed extensions and limited legal and backup exceptions.

  6. Permission Before Publicity: We obtain your written approval before publicly featuring your name, designs, or project.

  7. Ongoing Confidentiality: Our commitments continue after your project ends while the information remains confidential.

What You Can Expect

  • Clear Communication: We explain how your information is used and retained.

  • Additional Arrangements: Need an NDA or specific safeguards? Contact us before sharing sensitive materials.

  • Incident Notification: If your confidential information is compromised, we will investigate and notify you without undue delay, subject to applicable law.

Important Notes

  • This summary should be read alongside our full Confidentiality Policy, including its exceptions and legally required disclosures.

  • A separate written agreement takes precedence where its confidentiality provisions conflict with this policy.

  • Personal information is also covered by the applicable Privacy Policy.

Long version:

At CookieNL and Kevmo Dynamics, we respect the trust you place in us when sharing your ideas and project information. This policy explains how we handle confidential materials received during enquiries, quotations, and projects, including enquiries that do not result in an order.

Each business is responsible for the information it receives. Your quotation or agreement identifies the legal entity providing your services.

1. Information covered

Confidential information includes non-public designs, 3D models, CAD files, drawings, specifications, prototypes, commercial information, and project communications. It covers information shared digitally, verbally, or physically that is marked confidential or should reasonably be understood to be confidential in context.

2. Ownership and permitted use

Submitting materials does not transfer ownership of your existing intellectual property to us. Rights remain with you or the relevant rights holder.

You authorize us to use, copy, and make necessary technical adjustments to your materials only to assess your request and deliver the services you have agreed to, including production where applicable. Ownership of any new work we create for you will be addressed in your project agreement.

We will not sell your confidential materials, license them for unrelated purposes, or use them for another customer’s project without your written permission.

3. Access and service providers

We will limit access to personnel and service providers who need the information to assess, deliver, or support your project. This may include manufacturing partners and providers of essential IT or file storage services.

We will share only what is necessary and require recipients to protect the information through contractual or professional confidentiality obligations. The same restrictions apply when information is shared between CookieNL and Kevmo Dynamics.

4. Protection and publicity

We will use reasonable technical and organizational safeguards appropriate to the sensitivity of the information, including access restrictions and secure handling of files and physical materials. No storage or transmission method can guarantee absolute security.

We will obtain your written permission before featuring your name, logo, designs, project details, photographs, or finished products in portfolios, advertising, social media, or other public materials.

If you require a separate non-disclosure agreement or specific security arrangements, contact us before sharing the relevant information so that any additional commitments can be agreed in writing.

5. Retention, return, and deletion

We will delete confidential working files within 8 weeks after project completion or closure of an enquiry, unless we agree a longer period with you for a stated purpose or limited records need to be retained for the reasons below.

You may request earlier deletion or return of your materials. We will explain any information we need to retain and why. Records retained for legal obligations or the establishment, exercise, or defence of legal claims will be limited to what is necessary, kept only while needed, and remain protected.

Backup copies will remain protected until deleted or overwritten within 12 weeks. Return or disposal of physical samples and prototypes will be agreed as part of the project. Please keep your own copies of submitted files.

6. Exceptions and required disclosure

Confidentiality restrictions do not apply to information we can demonstrate:

  • Became publicly available without a breach of a confidentiality obligation.

  • Was already lawfully known to us without a confidentiality restriction.

  • Was lawfully received from another source entitled to disclose it.

  • Was independently developed without using your confidential information.

If disclosure is required by law, a court, or a competent authority, we will disclose only what is required and notify you in advance where legally permitted. Nothing in this policy restricts disclosures protected by applicable law.

7. Incidents and continuing protection

If we become aware of unauthorized access to, loss of, or disclosure of your confidential information, we will investigate, take reasonable steps to contain the incident, and notify affected clients without undue delay, subject to applicable law.

Our confidentiality commitments continue after the project ends for as long as the information remains confidential under this policy. A separate written agreement with you takes precedence where its confidentiality provisions conflict with this policy.

8. Personal information and updates

Our handling of personal information is explained in the privacy policy. This confidentiality policy does not replace that notice or limit applicable data protection rights.

We may update this policy by publishing a revised version with a new effective date. Updates will not reduce the protection of information already received without your agreement.

9. Contact and business details

For confidentiality questions, deletion requests, or additional project requirements, contact the business handling your project:

CookieNL or Kevmo Dynamics